Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
We set cookies for visitors who login to our secure area to enable them to browse the whole site without having to log back into the secure area again in the same session.
You can delete cookies at any time or you can set your browser to reject or disable cookies, you can learn how to do this at allaboutcookies.org.
The cookies we use:
Website
| Cookie Name | Description | Expiry |
| cookie_bar | To remember when users have closed the cookie information bar | 305 days |
These cookies may be set by using Google products integrated into the website including, but not limited to, Google Captcha and Google Maps.
| Cookie Name | Description | Expiry |
| 1P_JAR | Google Ad personalisation settings | 1 month |
| CONSENT | Consent configuration preferences | Up to 20 years |
| NID | Used to remember preferences for Google Ads | Up to 6 months |
You can find details here: https://policies.google.com/technologies/types
You can also find details of Google’s Privacy Policy here: http://www.google.com/policies/privacy/
Google Analytics
We also use Google Analytics, which sets a cookie, to collect anonymous visitor activity on our website to enable us to improve and enhance our website for our visitors and customers.
Third party cookies are used by Google to help this website provide the best experience for you. More information available at: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
You can use the OptOut tool from Google to prevent Google Analytics tracking cookies: https://tools.google.com/dlpage/gaoptout
| Cookie Name | Typical Content | Expiry |
| _utma | randomly generated number | 2 years |
| _utmb | randomly generated number | 30 minutes |
| _utmc | randomly generated number | When you close your browser |
| _utmz | Randomly generated number and information on how the site was reached (e.g. direct or via a link, organic search or paid search) | 6 months |
YouTube
| Cookie Name | Description | Expiry |
| SSID | YouTube uses cookies to store a mixture of pieces of information to measure the number and behaviour of YouTube users, including information that links visits to our website with the users Google account (if signed in) | 2 years |
| APISID | 2 years | |
| SAPISID | 2 years | |
| SID | 2 years | |
| HSID | 2 years | |
| CONSENT | 20 years |
Tour Dash
| Cookie Name | Description | Expiry |
| AWSELB | Used to configure how the website receives data from TourDash from different servers | When you close your browser |
| _ga | Configuration of TourDash | 2 years |
| _gat | Configuration of TourDash | When you close your browser |
| _gid | Configuration of TourDash | 1 day |
| Session | Configuration of TourDash | When you close your browser |
Live Chat – Click4Assistant
Using our online chat functionality may also mean that we collect information on your country and IP address. This information will not be used for any purpose other than to enhance the functionality and performance of the website.
| Cookie Name | Description | Expiry |
| C4ATBWid | This is required if the embedded chat window is used on the website. Should the visitor navigate to different pages on the website, this cookie is used to maintain the chat session | When you close your browser |
| C4ATBCookie | This is used by the tracking / proactive feature, enabling Click4Assistance to determine whether the visitor has been to the website before. This cookie can be disabled, and the tracking system will use the IP address of the visitor (which isn’t ideal as IP addresses can change and be shared) | Up to 2 years |
| C4ATBChat | This is used by the chat system for both embedded and popup chat windows, allowing Click4Assistance to determine if a previous chat has taken place | Up to 2 years |
Provide Support
You can find their Privacy Policy and use of Cookies here: https://www.providesupport.com/home/privacy-policy.html
| Cookie Name | Description | Expiry |
| vsid | Used to track the visitor navigate the site and handle chat sessions if needed | When you close your browser |
In addition, we use a number of social media tools to enhance visitor interaction on our site. If you already use these platforms their cookies may be set through our website. Data may then be collected by these companies that enables them to serve up adverts on other sites that they think are relevant to your interests. If you do not use such platforms then our site will not place these cookies on your device.
Last Updated: 20th February 2020
